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Services

Custom CRM Software Development

Leads that live in WhatsApp chats and notebooks are leads you lose. We build custom CRM software that captures enquiries from your website, ads and calls, assigns them to the right salesperson, reminds them to follow up, and shows management exactly where every deal stands — connected to your ERP so quotations, orders and payments stay in sync.

  • Lead capture from website, ads, portals and calls
  • Follow-up reminders, quotations and pipeline reports
  • Integrates with your ERP, email and WhatsApp

Modules We Can Build for You

Pick what you need now. Every module is designed to work with the others, and new ones can be added later.

Lead & enquiry management
Sales pipeline & deal stages
Follow-up reminders & tasks
Quotation & proposal generation
Dealer & distributor management
Field sales visit tracking
Customer 360 history
Support tickets & service
Email & WhatsApp automation
Sales dashboards & targets

CRM built for how Gujarat sells

Sales here runs on relationships, phone calls and dealer networks. Our CRM respects that — quick mobile entry, Gujarati-friendly workflows, dealer and salesman tracking, and simple screens that field teams adopt in days, not months.

CRM plus ERP: one connected system

When your CRM talks to your ERP, a won deal becomes a sales order, stock is checked automatically, and payment status flows back to the salesperson. No double entry, no missed follow-ups. We also extend SAP Business One with CRM where you already run SAP.

Talk to Us About CRM Software Development
FAQ

Custom CRM Software Development: FAQs

Why custom CRM instead of a ready-made one?

A custom CRM matches your sales process, dealer structure and reports, and connects directly to your ERP. You avoid per-user licence fees and workarounds that ready-made tools often need.

Can the CRM capture leads from my website and social ads?

Yes. Website forms, ad lead forms and portal enquiries can flow into the CRM automatically and be assigned to the right salesperson.

Does it work on mobile for field salesmen?

Yes. We build mobile-friendly screens for visit logging, order booking and follow-ups so field teams can update from their phones.

Can it send WhatsApp and email reminders?

Yes. Automated reminders for follow-ups, quotations, payments and renewals can be sent by email and WhatsApp.

Can the CRM integrate with our existing ERP or Tally?

Yes. We integrate with custom ERPs, SAP Business One and accounting software so customer, order and payment data stay in sync.

Ready to Transform Your Business?

Let's discuss how we can help your organization achieve digital excellence with AI, automation, and custom IT solutions.