Industry Type: Manufacturing
Problem Statement: Client was facing inefficiencies due to disconnected SAP B1 ERP and standalone CRM, resulting in duplicate entries and limited visibility of customer data.
Project Details: Designed and developed a custom CRM platform with real-time integration to SAP B1, syncing customer details, invoices, and sales orders. The solution was built using .NET and SQL with API-based synchronization.
Final Outcome: Eliminated duplicate entries, improved sales pipeline visibility, and reduced manual work by 70%.
Key Features Delivered:
- Real-time SAP B1 data sync
- Lead-to-invoice tracking
- Sales performance dashboard
- Role-based access