Project Details

AI Chatbot for Customer Support

Industry Type: Healthcare
Problem Statement: Customer service agents were overwhelmed by repetitive queries.
Project Details: Built an AI-driven chatbot integrated with website & WhatsApp for instant responses.
Final Outcome: Reduced support tickets by 60% and improved patient engagement.
Key Features Delivered:

  • 24/7 automated responses
  • Appointment booking
  • Multilingual support
  • CRM integration